How to Work with a Luxury Travel Advisor


what does lily pond luxury offer?

Every great travel experience begins with a well-executed plan. Whether you prefer to leave the destinations and the details to us or you wish to work as partners on each and every moment, we’re happy to be as hands-on as you wish. Each trip is custom designed to uniquely reflect your preferences and desires.

Relax, knowing that our industry relationships will ensure that you’re always treated with the VIP service you deserve. We enjoy top-tier status with every hotel and transit group worldwide, including special benefits for Amex Platinum and Centurion card holders.

Even better? We pass these benefits on to you, the traveler, many of which are not available through any other venue.

How to get started

New clients begin with an inquiry form or phone call to discuss your trip needs, budget, and other necessary details. 

  • We’ll respond promptly, offering a time for a complimentary phone, video, or email consultation. We’re based just outside of Washington, DC, but have clients worldwide. We are happy to accommodate your preferred time zone and schedule. Regardless of ongoing fee status, an initial ‘fit’ call is always complimentary.

  • We disclose all fees, and deposit/cancellation policies upfront, and you’ll receive full documentation of every booking in an online folio. We make all bookings on your behalf directly with hotels, airlines, cruises and other vendors. See our service catalog below for more detail on ways we can work together.

  • This includes a custom itinerary for each trip, in an easy-to-read format available via .PDF, web-accessible link, and private app, updated in real-time throughout your travel.

  • We offer additional concierge services such as tours, restaurant and spa reservations, and even onsite concierge services for large events.

  • We’ll be in touch prior to departure to ensure your VIP status, as well as to check in on any last-minute requests.

  • Travel, relax and repeat! 

our luxury travel Services

Custom travel solutions are the heart of LpL’s business. We work individually with clients to design a solution that meets small and large journeys alike. Today’s traveler has an even greater need for an advisor’s expertise, as we help navigate this ever-changing world. No ask is too big, or too small. Sample trip types include:

  • Specialty travel – wellness, fishing trips, golf getaways, and more

  • Cruises, including river, ocean, and private yacht charter

  • Plane, vehicle, and helicopter charter

  • Corporate and business travel, including corporate retreats, incentive trips, and executive experiences

  • On-site guides for private or group tours and other special experiences

  • Honeymoons, minimoons, and babymoons

  • Milestone birthday and anniversary trips

  • Villa and extended stay planning


Supplemental Service Offerings

These are common add-ons for frequent clients and make a great way to experience advising for the first time. Fees are customized based on the complexity, number and length of each trip.


Dream Designer

Practice annual, medium or long-range planning to best organize your travel goals, budget, and schedule.

The ultimate deliverable is a customized calendar (with optional reminders), an inspiration list, and targeted content to get you excited and ready to travel.  

Perfectly Planned

We’ll work “in secret” and deliver you a trip itinerary, packaged as a gift to your intended recipient.

Provide dates, a budget, and a mood, and we’ll do the rest, be it booking everything and handing you the tickets, or putting together several choices to let you choose your own adventure.  

Points Plus

Let us know how many and what type, and we’ll marry it into any of the above or our signature full-service planning experience.

These services are fulfilled via a trusted partner network and incur a custom fee structure.

 

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